Large Green Swirl Serving Platter

In the unlikely event that your pieces arrive broken, please let me know as soon as possible via email with pictures of the damage to eotceramics@gmail.com.

Returns are accepted on a case by case basis so please consider carefully before purchasing an item. Returns are not accepted on pre-orders, seconds or made-to-order items. Any returned items are your responsibility until they reach me and I am unable to cover shipping costs for items returned.

 

Your statutory rights as a consumer are not affected if, for any reason, you wish to return a product bought from YSP. If you are not satisfied with a product, please notify us within 7 days of the delivery date and return the goods to: YSP Shop, Yorkshire Sculpture Park, West Bretton, Wakefield WF4 4LG, UK. Items will be refunded or exchanged providing that you do not use the item; it is in the same condition as when you first bought it; and, you have taken reasonable care to ensure that any item is returned to us safely and not damaged in transit. Post and package costs are non refundable and we are not held responsible for returns that do not reach us.

Any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within 7 days of the delivery date, stating the nature of the shortage/defect and quoting the invoice number, failure to notify us will deem you to have accepted the goods. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we will make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify YSP accordingly, YSP shall have no liability for any defects and you shall be bound to pay for the goods. Your statutory rights as a consumer are not affected.